This Privacy Policy describes how TOTO International School (“we”, “us”, “our”) handles information when you visit www.totopreschool.in, contact us for admissions, or use the Toto Root mobile application (com.totoroot.app) connected to our school management platform.
1. Who this applies to
- Parents and guardians of enrolled students
- Students with school-issued portal access
- Teachers and school staff
- School administrators
- Website visitors and admission enquiries
2. Information we collect
School website & enquiries
- Name, phone number, email, and child’s class interest when you submit a form
- Basic technical data (browser type, pages visited) for site performance
Toto Root mobile app
- Account identifiers: name, email, role (admin, teacher, parent, student)
- Student academic records: class, section, attendance, homework, exams, fees
- Profile photos or documents uploaded by the school or user where enabled
- Device push notification tokens (to deliver school alerts)
- App usage logs needed for security, troubleshooting, and service delivery
We do not sell personal data. Data is used to operate school services for TOTO International School families and staff.
3. How we use information
- Provide admission communication and school updates
- Authenticate users and deliver role-based school portal features
- Share homework, attendance, fees, notices, and academic records with authorised users
- Improve app reliability and security
- Comply with applicable law and legitimate school administration needs
4. Children’s privacy
Student accounts are created and managed by the school. Parents/guardians are the primary contacts for children. We collect student information only as needed for education and school operations, with access limited to authorised school staff and linked parent accounts. See our Child Safety Standards page for more detail.
5. Data storage & security
School app data is processed through our secure platform hosted at https://totoerp.crazyos.in. We use access controls, encryption in transit (HTTPS), and role-based permissions. No method of transmission over the internet is 100% secure; we work to protect data using reasonable industry practices.
6. Sharing with third parties
- Service providers that host infrastructure (e.g. cloud hosting, push notifications) under confidentiality obligations
- Legal requirements when required by law or to protect safety
We do not share student data with advertisers.
7. Data retention
We retain information while a student or staff member is associated with the school and for a reasonable period afterward for records, legal, or administrative purposes. You may request account deletion as described on our Delete Account page.
8. Your choices & rights
- Update profile details through the app or by contacting the school office
- Request correction of inaccurate student or parent records
- Request account deactivation or deletion (subject to school record-keeping needs)
- Opt out of non-essential push notifications in device settings
9. Contact us
For privacy questions about the website or Toto Root app:
- Email: Totointernationalschool@gmail.com
- Phone: +91 9888833775 · +91 9888141315
- Address: St. No. 8 Kunti Nagar Lohara, Ludhiana - 141016
10. Changes
We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of our website or app after updates means you accept the revised policy.